- Learn about Vincent Ng’s serious injury sustained during rehearsals for a charity performance.
- Read how his Personal Accident Plan played a part in his treatment and recovery.
- Understand the importance of knowing your coverage and utilising it when you need it most.
Table of Contents
A Dangerous Flip: The Incident That Stood Out
But something in my gut told me it wouldn’t work out, and I should have listened. My face collided with the metal trapeze bar, splitting my lip open.
Vincent
In the immediate aftermath, Vincent didn’t experience the typical emotions of shock or panic. Instead, he felt anger. “I didn’t say a word to anyone. I just got up, walked out, and drove myself to the nearest private hospital,” he remembers.
Quick Access to Care
Years of working in the demanding world of martial arts and performance made Vincent a frequent visitor to hospitals. The hospital staff already knew him well, which made seeking medical help a smooth process. “I walked into the A&E, and because I was bleeding so badly, they saw me immediately,” he shares.
His decision to seek treatment at a private hospital was based on a few key factors: convenience, familiarity with the facility, and the assurance of quick treatment with his Personal Accident Plan. These considerations, coupled with his insurance coverage, allowed him to focus solely on getting the necessary care.
A Complex Relationship with Insurance
I know I have hospitalisation and personal accident insurance, but I rely heavily on my agent. Honestly, I can’t remember most of my coverage.
Vincent admits
A Focus on Health Over Finances
One of Vincent’s defining traits is his refusal to let financial worries interfere with his pursuit of good health. “When I’m injured or sick, I just want to be treated; nothing else matters,” he says matter-of-factly.
His philosophy is simple: health is invaluable, and money can always be earned. Nonetheless, Vincent is grateful for the financial support his insurance provides, particularly in covering expensive treatments and post-treatment physiotherapy (where necessary).
I know I’m covered, so I’m not worried about where I go for treatment.
Vincent
Navigating a Changing Insurance Landscape
Despite his extensive experience with healthcare and insurance claims, Vincent admits he is unaware of recent changes to Singapore’s health insurance system, particularly the Integrated Shield Plans. “Honestly, I have no idea about these changes,” he says with a shrug. His trust in his agent’s knowledge and guidance has kept him from worrying too much about the evolving landscape.
When asked about advice for others trying to understand their coverage, Vincent’s response is clear.
Please know more about your insurance coverage so that if something happens to you, you’ll know where to go and what’s covered.
Vincent
Reflections on Singapore’s Healthcare System
Since I have insurance, I might as well use it to get quick treatment.
Vincent
His experiences have also solidified his belief in the importance of health insurance. “Insurance allows me to focus on my recovery rather than worrying about finances,” Vincent explains. This peace of mind has been a constant companion throughout his many health challenges.
Lessons Learned and Looking Forward
Looking back on his experiences, Vincent realises there have been times when he wished he had better coverage for certain incidents. “There are moments when I think, ‘I should have gotten coverage for that,’” he reflects.
While his reliance on his agent has served him well, being more proactive about understanding his insurance would have been beneficial.
Ultimately, Vincent’s story is a testament to resilience, both in his physical recovery and in his approach to life’s challenges. His message to others is simple but powerful.
Be careful with your health and know that insurance will help you focus on what really matters - your recovery.
Vincent
Key Insurance Types
Integrated Shield Plan: An Integrated Shield Plan covers inpatient treatment and hospitalisation costs.
Personal Accident Plan: A Personal Accident Plan covers accident-related expenses, including outpatient treatment.
Critical Illness Plan: A Critical Illness Plan provides a lump sum payout upon critical illness diagnosis, which can be used to cover non-insurable expenses like off-list drugs.
Know Your Coverage, Before You Need It
HealthInsured SG aims to help you understand the details of your health insurance policy. Being well-informed empowers you to focus on recovery, free from the added stress of financial burdens.


